You can call the Carers Direct Helpline if you need help with your caring role, and want to talk to someone about what options are available to you.
If you are busy at certain times of the day, you can send the Carers Direct helpline a message and ask for an adviser to call you back for free at a time that is convenient for you. The helpline uses language line, a telephone translation and interpreting service that can access over 170 languages.
The helpline can provide information about carers assessments, benefits, direct payments, individual budgets, time off and maintainin, leaving or going back into employment or education.
The helpline doesn't provide information about personal financial, medical or legal advice and doesn't provide casework, advocacy, representation or counselling.
Webchat is also available (check website for times).
Check website for updated times